Frequently Asked Questions

Below we’ve assembled a list of some of the more common questions about our promotional candy wrappers asked by our customers. So if you need a simple answer to common question please review this list, otherwise feel free to give us a call or contact us via our web form or by email and we will be happen to answer your question.

Call: 888.857.9249 (U.S. & Canada)

Web Form: Contact Us Form


Candy wrappers are a great idea, but we’re not sure how to design the wrappers; can you help?

Yes, just send your logo, information or tell us the use of the bars. Our creative department will design your wrappers. 

Is there a fee for wrapper design?

Design fees range between $ 15.00 – $ 35.00 depending on the specifics of the artwork.

Is there a layout / design fee if I have my own artwork?


Do you have templates for our art dept. to work with?

Yes, please call to receive a template.

Do I see a proof prior to the final printing?

Yes, we will e-mail you a proof. You can make as many changes, corrections or additions as necessary prior to final printing.

How do I send my Logo or graphics?

You can e-mail them to: with your Company name in the subject line.
You can mail high quality artwork to be scanned or a disc to: 
BizGrams, Inc. 501 Abbott Drive Broomall, PA 19008

What file types to you accept?

We accept most professional formats. We prefer high resolution .jpg, .eps, .pdf, .psd, or .tiff files

How do you prevent melting while shipping in hot weather?

We ship year round. We have coolers with ice packs to prevent melting. We appreciate you bringing the packages inside promptly upon delivery. Coolers will be added with your shipping quote during hot weather.

What is the turnaround time?

Orders are shipped 1-3 days after final art approval. Time in transit ranges from 1-4 days depending on your location.

Do you have Next Day / Rush / Express Shipping available?

Yes, please call our office for guaranteed delivery time.

What is included in listed prices?

Prices include: full color printing on back and front of wrapper, wrapping & candy.

Can you also print on the inside of the wrappers?

Yes, we can print a coupon, a fill-out form, or a “winning” # or code on the inside.
An additional .05 / wrapper will apply.

What payment methods do you accept?

We accept: Visa, MasterCard, Discover, American Express, corporate checks & money orders

What is your privacy policy?

Your privacy is of the utmost importance to us. We never sell or share your information.

What is the shelf life of the candy and how do I store the candy?

Our candy has an expiration date of at least (1) year from time of shipment. Chocolate should be kept at room temperature.

Can I order via telephone?

Yes, call toll free: 1-888-857-9249